Contact Us

Neviki™ is operated by Shenzhen Tonglai Technology Co., Ltd.
Support Email: service@neviki.com | Legal Representative: Peng Puran
Company Address: Unit A349, Building A, Gaofu Center, No. 48 Gonghe Industrial Road, Gongle Community, Xixiang Subdistrict,
Bao'an District, Shenzhen City

📩 Contact Neviki™

Neviki™ welcomes questions regarding products, product information, website content, returns, shipping, privacy matters, or general store support.

For most customer-service requests, email is the recommended contact method.

Customer Support Email:
service@neviki.com

📝 Helpful Information to Include

To help us review your inquiry efficiently, you may include relevant information such as:

  • Your name
  • The product concerned
  • A brief description of your question
  • Relevant reference information
  • Photos where they are useful for understanding a product-related issue

Please avoid sending unnecessary confidential or highly sensitive information.

🔧 Product Questions

If your question relates to compatibility, installation, accessories, dimensions, or intended product use, include the exact Neviki™ product name whenever possible.

🔐 Privacy Requests

Requests concerning personal information may also be sent to:

service@neviki.com

We review customer messages in a structured manner and aim to provide useful, understandable responses based on the information available.